PURPLE BAMBOO SALT

SHIPPING POLICY


Thank you for visiting and shopping at my.pbs2u.com. We do not deliver to P.O. Box addresses. Following are the terms and conditions that constitute our Shipping Policy.



Shipping processing time


Shipment processing time All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.



Shipment confirmation & Order tracking


You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.



Shipping rates and delivery estimates


Shipping rates & delivery estimates Shipping charges for your order will be calculated and displayed at checkout.



Estimated Delivery Time

Shipment Cost

West Malaysia

East Malaysia

Free

East Malaysia

5-7 business days

<1kg : RM 14
>1kg : Flat RM25

Delivery delays can occasionally occur



International shipping policy


We welcome international orders, but we have no control over the customs charges and duty fees your country will charge, so you will be responsible for those in addition to the shipping costs.


Orders outside Malaysia are shipped via courier services and should take between 5 - 21working days upon order confirmation.


Please e-mail us at customerservice@pbs2u.com or call us at (603) 9171 6266 for special shipping requests, including requests for shipping charges and delivery information to destinations outside of Malaysia.


Cancellations


There is strict no cancellation after order has been confirmed.

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